Shipping & Delivery
We're committed to delivering your MARRMA order as quickly and safely as possible. Here you'll find everything you need to know about processing times, shipping options, delivery estimates, tracking information and international orders.
Processing Time
Every MARRMA phone case is made to order, ensuring exceptional quality and careful attention to every detail.
Orders are typically processed and prepared for shipment within 1–3 business days after payment has been confirmed. During busy periods, new product launches or holidays, processing may take slightly longer.
Once your order is shipped, you'll receive a confirmation email with tracking information (where available).
Shipping Rates
We offer worldwide shipping with transparent delivery rates based on your destination.
Europe
€3.95
United States & Canada
€9.95
United Kingdom
€6.95
Rest of the World
€14.95
Shipping costs are calculated automatically at checkout based on your delivery address.
Please note that we may be unable to ship to certain countries due to international shipping restrictions or local regulations.
Order Tracking
Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number.
You can use your tracking number to monitor your shipment's progress through the carrier's website.
Please note that tracking updates may take 24–48 hours to appear after your order has been dispatched.
Customs & Duties
Orders shipped within the European Union are not subject to customs duties or import taxes.
For orders shipped outside the European Union, customs duties, import taxes or other local fees may apply depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping price.
If you're unsure whether additional charges may apply, we recommend contacting your local customs office before placing your order.
Unexpected Delays
While we do our best to ensure your order arrives within the estimated delivery timeframe, occasional delays may occur due to customs processing, public holidays, weather conditions, or other circumstances beyond our control.
If your order has not arrived within the expected timeframe, please contact us and we'll be happy to help investigate the shipment.
Need Help?
If you have any questions about shipping or your order, please don't hesitate to contact us.
We aim to respond to all enquiries within 1–2 business days.
